SNOWPLUS Device Basics

How to maintain SNOWPLUS devices?

SNOWPLUS devices are easy to maintain. Keep the devices and pods in a dry environment to maintain the quality of your SNOWPLUS products. To clean SNOWPLUS device, rub the devices using a dry or slightly moistened cotton bud.

Can I take SNOWPLUS on an airplane?

Yes you can. SNOWPLUS is travel friendly, but check the airline company regulations about vaporizers before you travel. While you are travelling-in-flight, please keep the device away from your products. Extreme pressure change may lead to a small amount of contents leakage.

How long does a charge last?

The high-capacity battery ensures incredible battery life and easily power through the day. The battery can last for two to three days for an average user.
Battery Capacity: 400 mAh     Full Charge needs: 50 mins    Pulls on Full Charge: 300

Can I overcharge the battery?

SNOWPLUS’s smart-charge technology is designed to reduce overcharging.

How do I dispose a SNOWPLUS device?

SNOWPLUS device should be recycled along with other e-waste. Follow your city's local recommendations and regulations for disposing of a lithium-polymer rechargeable battery.

How to check my Manufacture Date?

The SNOWPLUS manufacture date written on the back of package.

SNOWPLUS Pods Introduction 

How does the SNOWPLUS Pods work?

SNOWPLUS uses a closed loop temperature control algorithm designed to deliver the ideal amount of power to the SNOWPLUS Pods. The liquid is heated using an industry standard wick and nichrome coil system.

How should I store my SNOWPLUS Pods? Do they expire?

Store your SNOWPLUS Pods on a dry environment to keep the quality of the pods. Pods don't expire for at least 2 years, but it is better if you use them soon after purchase.

How should I dispose SNOWPLUS Pods?

SNOWPLUS Pods should be recycled along with other e-waste. 


What is in SNOWPLUS pods e-liquid?

Our ingredients include plant glycerin, propylene glycol, flavor, plant extract, nicotine for nicotine pods, and menthol for some flavors. You can check the details ingredients of each flavor by looking at the back of packaging.

Can I buy SNOWPLUS e-liquid in bulk?

We currently only offer our e-liquid in the form of SNOWPLUS pods.

Can I refill my SNOWPLUS Pods?

SNOWPLUS Pods are not designed for refills or re-use and should not be opened. 

What's the best way to take a puff on a SNOWPLUS Pods?

Take a smooth and gentle puff and don't put too much pressure on the mouthpiece. Too much pressure will force liquid up into the air path and cause leakage.
Please do not inhale for over 10 seconds. If an inhalation is too long, the device will automatically stop running and the indicator light will flash for 3 times.

How to charge a SNOWPLUS Device?

When the battery level is low, the indicator light will flash during usage. The indicator light will always be on while charging. When the device is fully charged, the charging process will automatically stop, and the indicator light will turn off.
Please do not use while charging. The maximum charging current is 200mA. Exceeding the maximum value may cause the device to overheat.
You can charge a SNOWPLUS Device with a SNOWPLUS pods inserted into the device, but it is not necessary. 

What should I do if my SNOWPLUS Device isn't charging?

If the LED light is not pulsing when you plug the USB cable, try the following steps:
Wiggle the device and the USB dock and make sure the connection is stable
Switch to a different power source, either a USB wall adapter or a laptop USB port.
Gently clean the metal charge contacts on the bottom of your SNOWPLUS Device and the USB Cable with a dry cotton swab.

Will my SNOWPLUS Pods leaking when I use it?

The pod is Leak-Proof Design made of Easterman Tritan copolyster, a safe and BPA free material. Implemented with the 4th Generation double-seal design, the pod is perfectly sealed to prevent leakage. 

Why is My SNOWPLUS won’t producing Vapor?

Make sure that your device is charged and the pods aren’t empty.
Try to clean the contact on the pods by rubbing them with dry cotton swab.
This should restore the connection between the pod and the device if any moisture has been in contact with them.
Try to insert a different SNOWPLUS Pod to see if that helps.